User Management

Merchants can easily manage and maintain customers of their store using the robust search pages in the Order management or User management menus. Using AbleCommerce's built-in email system, you can send email to one customer, or many at a time.

Customers are automatically created at purchase, but can additionally be created by the Merchant through the Users interface. Passwords, contact information, orders, and group memberships can all be updated by the merchant.

Customer Groups

Merchants can create their own customer groups and manage the users they contain. Membership groups can be used for a variety of purposes.

• One is to allow for any number of product pricing levels when combined with discounts or product specials.
• Member groups can be used for mailings, special interest groups, direct marketing, and tracking or organization of an existing customer base.
• Special administration groups can be created so that managers can restrict and allow access to particular areas of the Merchant administration.

Affiliates NEW FEATURE

Affiliates allow you to provide others with financial incentives to drive traffic and sales to your store. The affiliates module can help you to expand sales by building a network of partners. Each affiliate is given a unique ID and can refer customers to a store. Those customers will be associated with the affiliate.

Merchants can report on the number and amount of sales as well as the number of referred customers by affiliate. Merchants are responsible for paying any credits due according to their own business practices.

Vendors

All products in your catalog can have an associated vendor. You simply enter your vendor's name and email, assign the vendor to a product and the automatic notification system takes care of the rest. By using our custom email triggers, you can notify your vendors, at any point during your order fulfillment process.

From the reports menu, you can view the total sales, and a link to each order containing items from the vendor.