In order to keep our software costs down, we are not able to continue resending lost license keys. We do understand that email can get lost, and as such, we will resend your key(s) once during the first year after initial purchase. Should you need your license keys, or access to the software after that, we ask that you help cover the costs of recovering this information. Please make sure you backup your files and keys to a safe location.
This is an administrative fee to resend your lost license key(s) and/or recover a software download after the first year of initial server license purchase.
- Enter your licensed website name into the field provided above. If you do not know what this is, enter the last name of the purchaser and date of order.
- Click the Buy Now button and continue through checkout.
- You should receive your fulfillment email within 24 hours of purchase.