CHAPTER 16 Products and Inventory

A product is something that can be purchased. All products need to be listed under a category or subcategory. All products will have its own Product Page. The Product Page actually consists of 2 pages; the first page (less detail) and the second page (more detail). All product specific information is entered here including the name of the product, how much it costs, how much it weighs, the detailed description, and much more.

 

When you enter a new product you are entering its information into the Product Page. To get to the product page or to where you create a product page, you need to click the Catalog folder from the Left Navigation Menu and then browse to the category or subcategory where the product will be listed. Once you get to the category or subcategory that the product will reside in, click Add from the Products section (the lower portion) of the page. This takes you to the first page of the product pages, the Less Detail page.

Less Detail Product Page

The Less Detail page is the first of two product pages. The Less Detail page is divided into two sections, the Basic Product Information and the Product Description. An image of the Less Detail page is shown below.

 

Title

Enter the name of the product here.

Active

By selecting this box, the product will appear in your store and customers will be able to purchase the product. If the product you are adding isn't ready to be made live yet or if you are currently not selling the item because it is out of stock, make sure that the Active box isn't selected.

Taxable

If the product is taxable, select this box. By selecting this box, any applicable taxes that you have created in the Taxes section will be multiplied to the subtotal of this product at the checkout.

Shippable

If the product is shippable, select this box. By selecting this box, any shipping methods that you have created in the Shipping section will determined for this product at the checkout.

Price

The cost that you enter here will be displayed on all pricing pages.

MSRP

If you enter a price here, it will appear next to the selling price of the product. The value that you enter here should be higher than the value that you entered into the Price field. If you don't want to list a manufacturer's selling price you can leave this field blank or enter a zero and only the actual selling cost will appear.

Weight

This is the product's weight in the unit (pounds, ounces, etc.) that you specified from the Store Settings page. If you will not be calculating shipping costs based on the weight, you can leave this field blank.

SKU

The product's unique identification code is entered here. Up to 40 characters are allowed. Enter just the main SKU number. If the product has options (sizes, colors) you will have the opportunity to add a SKU suffix when you enter the options. For more information on adding product options, see "Product Options".

Category

This is a quick method for adding or changing the Category(s) that this product is assigned to. You can additionally click the Categories button to display a full category tree.

Inventory Mode

This section deals with tracking inventory for the products in your store. You can track inventory for all your products, or just a select few. Remember that in order to track inventory, even if it is just for one product in your store, the universal setting from the Store Settings page needs to be selected.

Inventory is divided into two separate sections. There is inventory control for a product that comes in just one color, size, etc. (products without options) and inventory control for products that have multiple, colors, sizes, etc. (products with options).

 

Tracking inventory through AbleCommerce is as simple as entering in the number of products that you have on hand and then entering in the number that you want to be notified via email that inventory is getting low. AbleCommerce will automatically keep track of when products are being purchased and will debit the inventory levels accordingly. Once merchandise reaches the low inventory level that you specified, an email will be sent out informing you that it is time to reorder.

 

Another benefit of tracking inventory through AbleCommerce is that customers will not be able to purchase an item that is out of stock. If a customer attempts to order a quantity that inventory cannot cover, the customer will be notified immediately that the entire quantity requested is not available and that they may purchase the partial quantity that is available.

 

If you don't want to track inventory for this product, leave the None button activated (blue). Just remember that when you don't have inventory control set up, a customer will be able to purchase an item shown in your store even if it is out of stock.

Tracking Inventory for Products without Options
Note:

Use this way to track product inventory if the product comes in just one color, size, etc.

 

To track inventory for this product, click the Product button. You will notice that two fields appear as shown in the figure below. This is where you need to enter the quantity that you have in stock and when you want a re-order notification email sent to remind you that inventory is getting low.

 

 

In Stock

Enter the quantity that you have in stock. Customers will not be able to purchase the product if the quantity falls below the number that you enter here. For example, if you have 20 items available and a customer attempts to order 22, they will only be allowed to purchase 20.

Reorder Level

The number that you enter here will be considered low inventory. When the product's inventory reaches this level, an email will be sent out reminding you that it is time to reorder.

 

Once you enter in the appropriate quantities, click Update located at the bottom of the page to save. Be sure that you leave the Product button activated.

Tracking Inventory for Products with Options

If the product you are adding comes in more than one color, size, flavor, etc. you will need to enter each option so that they can be properly tracked. For help with setting up these options, see "Product Options".

Note:

Before entering in the reorder level and the quantity on-hand for product options, be sure that you have defined all attributes (size, color, flavor). If you enter in the reorder level and the quantity available for each product options and then later enter a new attribute or delete an existing attribute, all numbers that you previously entered will change to zero. You can add, remove, and change options (red, blue, small, large) and not lose the quantities you have already entered. You will just need to be sure to enter in the quantities on-hand for the newly created options.

 

You will notice that once a product has options associated with it, a third button is displayed named Options. By clicking Options, another button will be displayed named Edit Stock Levels. Edit Stock Levels is where you enter in the number of products available for each product option. The Reorder Level text box is where you enter the number that you want to be notified of low stock.

 

 

 

Enter the number at which you want an email letting you know that stock is low. Only one reorder level can be specified per product. For example, you can't have a reorder level of 10 for red T-shirts and 20 for white T-shirts.

Now you will need to enter the quantity available to sell for each product option. Click Edit Stock Levels to bring up a page similar to the one depicted below.

 

 

Every product option combination available is listed here. Enter in the quantity that you have on-hand for each product option and click Finish to save.

Thumbnail Image and Brief Description

On the retail side, there are three pages for each product. The first page is the category page which lists brief information on each product in a category. The information that you enter here will appear on the category page.

 

 

Standard Image and Standard Description

This information and image that you supply here will appear on the first product page (less detail) on the retail side. This will be the first page that contains just the product that is selected.

 

 

More Detail Product Page

The second page that needs to be completed when adding a product into inventory is the More Detail Product Page. This page is divided into three sections which are Basic Product Information, Product Description, and Product Custom Fields. Some of the fields are carried over from the first page, Less Detail Product page. Only the new fields will be described in the following sections.

Basic Product Information

 

 

Manufacturer

Enter the company that produces the product here.

Ship From

The address that you select here will be used as the shipping point to accurately calculate shipping charges if you are using UPS OnLine® Tools. This will also be used if custom shipping methods have been set up. For example, if a customer orders two products that are being shipped from different locations, this would be considered two separate orders.

Detailed Description

This will appear on the second product page (more detail) on the retail side. All information you have for this product should be entered here.

 

 

Product Custom Fields

Enter additional product information here.

 

 

 

Information that you enter here will appear on the second and third product pages.

 

 

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