Free Support for 30 days
With every AbleCommerce license you purchase, you will receive 30 days of free support. This includes installation assistance, questions about setup, or..well, just ask us anything at all! If we can't directly help you solve a problem, we will certainly get you pointed in the right direction. Simply, login to your account to open a support case and we'll be with you shortly.
Active AbleCommerce Community
The AbleCommerce community is a huge resource that you can tap into. Experienced developers, seasoned AbleCommerce patrons, and the AbleCommerce team are there every day answering questions. If you have a question or need a little help with a customization, forums.ablecommerce.com is the place to go. Everyone benefits from the answers that are provided here!
Extensive Knowledge Base
It has always been our philosophy to teach rather than provide. That is why we have help.ablecommerce.com which is the primary source for current software news and updates, frequently asked questions, and a step-by-step installation guide. But installing AbleCommerce is the easy part. Once you have a new store, then you might need a little help getting started. To make it easy, we've written a three page Quick Start Guide which will step you through the basic configuations necessary to start selling. You'll find that the online documenation will only be needed as a reference. The AbleCommerce interface is very easy to use and the tooltips on each page explain nearly everything.
We know that sometimes things just go wrong and you need to turn your store over to the experts. In cases of upgrades, migrations, errors that can't be reproduced, or any urgent issue that requires immediate assistance, we do offer paid support.
Because AbleCommerce is written to be a customizable application, this often leads to questions that our software technicians are unable to answer. The wiki.ablecommerce.com site is created for the developer needing to know more about the API or any AbleCommerce user wanting some customization tips and techniques. For developer level assistance or coding issues, please check the wiki website or community forums. The AbleCommerce partner network is also available for those special projects you need, integrations, consulting, training, plug-ins, and more.