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rlopez397954  
#1 Posted : Monday, December 7, 2020 3:14:34 PM(UTC)
rlopez397954

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Over the last several weeks all PayPal orders that are placed, captured and not shipped are throwing the following errors every two to three hrs during the day in our 9.0.3 latest version build. We use both PayPal Express and standard only. I've looked at the Widget triggers
Quote:
Views\Shared\Inner\Login.cshtml:line 7 : <!--WIDGET-ZONE--><div>@{RenderZone("Right Main");}</div><!--/WIDGET-ZONE-->
and matched them to the 9.0.2 version and both are ok. We have not done any customizations that would be causing this. If someone could give me some feedback, I would greatly appreciate it.


Here is a partial error from the logs file:
Quote:
2020-12-07 08:49:03,913 ERROR AbleCommerce An error has occurred at https://XXXX.XXXX/Login?...&OrderNumber=2357037
System.Web.HttpException (0x80004005): Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. ---> System.Web.HttpException (0x80004005): Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. ---> System.Web.HttpException (0x80004005): Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. ---> System.Web.Mvc.HttpAntiForgeryException (0x80004005): The required anti-forgery form field "__RequestVerificationToken" is not present.


This is only happening to PayPal orders only. I looked at some previous post regarding PayPal issues, which none pertain to this problem. This is the first time we have seen these errors since upgrading from 9.0.2 to 3.

This is the full error from Admin side:
Quote:
An error has occured at https://www.XXXXX/Login?...&OrderNumber=2357036 View less
Exception: Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. Stack Trace: at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) at System.Web.Mvc.Html.ChildActionExtensions.ActionHelper(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues, TextWriter textWriter) at

System.Web.Mvc.Html.ChildActionExtensions.RenderAction(HtmlHelper htmlHelper, String actionName, String controllerName, Object routeValues) at ASP._Page_Views_Webpage_Index_cshtml.Execute() in C:\inetpub\wwwroot\XXXXXX\Views\Webpage\Index.cshtml:line 7 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at

Views\Webpage\Index.cshtml:line 7: Html.RenderAction("PageTemplate", "Webpage", new { Id = Model });


System.Web.WebPages.StartPage.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext,

ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName) at System.Web.Mvc.Controller.ExecuteCore() at System.Web.Mvc.ControllerBase.Execute(RequestContext requestContext) at System.Web.Mvc.Async.AsyncResultWrapper.<.cctor>b__0(IAsyncResult asyncResult, Action action) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.b__5(IAsyncResult asyncResult, ProcessRequestState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Inner Exception: Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. Inner Exception Stack Trace: at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) at System.Web.Mvc.Html.ChildActionExtensions.ActionHelper(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues, TextWriter textWriter) at CommerceBuilder.Web.Extensions.HtmlExtensions.Widget(HtmlHelper html, String name, Object routeValues) at CommerceBuilder.Web.Mvc.AbleCommercePage`1.RenderWidgetZone(WidgetZone widgetZone, Boolean editable, PageDataType pageType, Int32 pageId, Int32 widgetBoardId, Boolean restore) at


Views\Shared\Inner\Login.cshtml:line 7 : <!--WIDGET-ZONE--><div>@{RenderZone("Right Main");}</div><!--/WIDGET-ZONE-->


CommerceBuilder.Web.Mvc.AbleCommercePage`1.RenderZoneForWebpage(String name, ContentPageData data, Boolean editable) at ASP._Page_Views_Shared_Inner_Login_cshtml.Execute() in C:\inetpub\wwwroot\XXXXXXXX\Views\Shared\Inner\Login.cshtml:line 7 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at System.Web.WebPages.StartPage.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName) at System.Web.Mvc.Controller.ExecuteCore() at System.Web.Mvc.ControllerBase.Execute(RequestContext requestContext) at System.Web.Mvc.Async.AsyncResultWrapper.<.cctor>b__0(IAsyncResult asyncResult, Action action) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.b__5(IAsyncResult asyncResult, ProcessRequestState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.<>c__DisplayClass4.b__3() at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.Wrap[TResult](Func`1 func) at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) Inner Exception: Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. Inner Exception Stack Trace: at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) at System.Web.Mvc.Html.ChildActionExtensions.ActionHelper(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues, TextWriter textWriter) at CommerceBuilder.Web.Extensions.HtmlExtensions.Widget(HtmlHelper html, String name, Object routeValues) at CommerceBuilder.Web.Mvc.AbleCommercePage`1.RenderWidgetZone(WidgetZone widgetZone,

Boolean editable, PageDataType pageType, Int32 pageId, Int32 widgetBoardId, Boolean restore) at CommerceBuilder.Web.Mvc.AbleCommercePage`1.RenderZoneForWebpage(String name, ContentPageData data, Boolean editable) at ASP._Page_Views_Shared_Inner_Login_cshtml.Execute() in C:\inetpub\wwwroot\XXXXXX\Views\Shared\Inner\Login.cshtml:line 7 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at

System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at System.Web.WebPages.StartPage.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName) at System.Web.Mvc.Controller.ExecuteCore() at
System.Web.Mvc.ControllerBase.Execute(RequestContext requestContext) at System.Web.Mvc.Async.AsyncResultWrapper.<.cctor>b__0(IAsyncResult asyncResult, Action action) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.b__5(IAsyncResult asyncResult, ProcessRequestState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.<>c__DisplayClass4.b__3() at
System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.Wrap[TResult](Func`1 func) at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) Inner Exception: Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'. Inner Exception Stack Trace: at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) at System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage) at
System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) at System.Web.Mvc.Html.ChildActionExtensions.ActionHelper(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues, TextWriter textWriter) at CommerceBuilder.Web.Extensions.HtmlExtensions.Widget(HtmlHelper html, String name, Object routeValues) at CommerceBuilder.Web.Mvc.AbleCommercePage`1.RenderWidgetZone(WidgetZone widgetZone, Boolean editable, PageDataType pageType, Int32 pageId, Int32 widgetBoardId, Boolean restore) at

CommerceBuilder.Web.Mvc.AbleCommercePage`1.RenderZoneForWebpage(String name, ContentPageData data, Boolean editable) at ASP._Page_Views_Shared_Inner_Login_cshtml.Execute() in C:\inetpub\wwwroot\XXXX\Views\Shared\Inner\Login.cshtml:line 7 at System.Web.WebPages.WebPageBase.ExecutePageHierarchy() at System.Web.Mvc.WebViewPage.ExecutePageHierarchy() at
System.Web.WebPages.StartPage.ExecutePageHierarchy() at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName) at System.Web.Mvc.Controller.ExecuteCore() at System.Web.Mvc.ControllerBase.Execute(RequestContext requestContext) at System.Web.Mvc.Async.AsyncResultWrapper.<.cctor>b__0(IAsyncResult asyncResult, Action action) at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.b__5(IAsyncResult asyncResult, ProcessRequestState innerState) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.<>c__DisplayClass4.b__3() at System.Web.Mvc.HttpHandlerUtil.ServerExecuteHttpHandlerWrapper.Wrap[TResult](Func`1 func) at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)


Thanks again for your help!

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shaharyartiwana25816656  
#2 Posted : Tuesday, December 8, 2020 1:39:27 AM(UTC)
shaharyar

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Hi,

We recently identified this issue and we are working on the fix. This issue is related to the redirection code in response to the Paypal notifications which is creating error log entries.

Thanks for your support!


rlopez397954  
#3 Posted : Tuesday, December 8, 2020 8:10:01 AM(UTC)
rlopez397954

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Thank you for the quick response. Is there a timeline for the fix on this issue? If not is there a patch than can be used until a fix has been made.

Thanks again for your help!
jeffr_ca  
#4 Posted : Monday, December 21, 2020 1:05:24 PM(UTC)
jeffr_ca

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Hello....wondering if there is a fix on this issue yet.

We've just upgraded to 9.0.3 and orders using PayPal are causing repeating errors. We have been able to complete the transaction and capture funds but the PayPal IPN system is "retrying" to send the IPN messages to our system even after the transaction has been captured. The IPN history showing in PayPal is HTTP response code 500 if that is helpful. Prior to upgrading to 9.0.3, the IPN History messages show HTTP response code 200.

I can provide additional information if required.

Thanks!

-Jeff
mazhar  
#5 Posted : Tuesday, January 5, 2021 1:38:52 PM(UTC)
mazhar

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It seems that IPN notification lands on ProcessPayPal.ashx does the required actions and issues a redirect to order page. That's where IPN is redirect to login page since its protected page and IPN is using HTTP post. This seem to result in missing anti forgery token error since the register dialog expects it to be present in POST request.

As a temporary workaround, you can create a specific page for registration and move the register dialog from Login to Register page. A link to registration page can placed on login page instead.

Edited by user Tuesday, January 5, 2021 1:39:59 PM(UTC)  | Reason: Not specified

jeffr_ca  
#6 Posted : Tuesday, January 5, 2021 7:27:22 PM(UTC)
jeffr_ca

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Thank you Mazhar,

I've done a quick confirmation of this and it is confirmed to work.

I simply removed the "Register Dialog" from the Login page without bothering to create a link to a new Create Account page. At least one of the PayPal IPNs that were retrying has successfully completed without error.

Do you have an idea when a more permanent fix will be available?

In the meantime, I'm contemplating the logic of the website and wondering if the "Create Account" page is really necessary. If a person already has an account, they would simply use the login page to gain access.

If a person does not have an account yet, the only reason they would be creating one would be in the process of checking out which is already handled in the checkout sequence with the combination "Checkout Login or Register" widget.

The standalone "Create Account" page might be redundant at least that I can see on a strictly retail site. Is there another circumstance that I'm overlooking where a person will need to create an account other than checking out?

Thanks for helping with this!!

-Jeff
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