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brant25348293  
#1 Posted : Friday, April 7, 2023 11:32:25 AM(UTC)
brant25348293

Rank: Advanced Member

Groups: HelpDesk
Joined: 1/20/2020(UTC)
Posts: 60

It would be great if there was an affordable AI Chatbot Plugin for Customer Service and Support like ChatGPT that can:
1. Gather information from several websites.
2. Help customers by answering questions about the information known.
3. Recommend products based on the products in AbleCommerce.
4. Integrate into AbleCommerce so it can look up orders, etc.

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brant25348293  
#2 Posted : Sunday, February 23, 2025 9:11:28 AM(UTC)
brant25348293

Rank: Advanced Member

Groups: HelpDesk
Joined: 1/20/2020(UTC)
Posts: 60

Is there any possibility of a customer service AI chatbot being released in the future?
Katie S  
#3 Posted : Friday, June 12, 2026 12:37:47 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 505

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Was thanked: 36 time(s) in 35 post(s)
Check with Web2Market.com

They have a new AI plugin for AbleCommerce. I'm not sure if it's specifically for customer service, but I believe it is more of a shopping tool with additional help for products.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
brant25348293  
#4 Posted : Friday, June 12, 2026 12:50:51 PM(UTC)
brant25348293

Rank: Advanced Member

Groups: HelpDesk
Joined: 1/20/2020(UTC)
Posts: 60

Do you know the link to that? I can't find it on the site.

Also, I was hoping AbleCommerce could create the AI system built-in. It could be used for product suggestions, support, and customer service.
Katie S  
#5 Posted : Friday, June 12, 2026 1:01:35 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 505

Thanks: 5 times
Was thanked: 36 time(s) in 35 post(s)
I saw it mentioned in a newsletter that I received a couple weeks ago. You might need to contact them directly, but I'll try to get some more information or a link if possible.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
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