We are having issues with Fedex Oauth and some international addresses. For example, one to Chile- rates were obtained in June, but trying to place an order for the same item/same address returns no rates. We have sent the debug log info to Fedex and they said the error is
"errors": [
{
"code": "RECIPIENT.ADDRESSSTATEORPROVINCECODE.MAXCHAREXCEEDED",
"message": "The length of the destination state or province code exceeds the limit of 2 characters. Please update and try again."
}

Log shows
"recipients": null,
"recipient": {
"contact": null,
"address": {
"city": "Valparaiso",
"stateOrProvinceCode": "",
"postalCode": "2540070",
"countryCode": "CL",
"residential": false,
"streetLines": [
"Laminaria 333",
"VINA DEL MAR"
]
}

I can't check the Fedex source code since we don't have it. How many characters does the code send and/or is there any kind of translation between province name and province code?
Attached is a screenshot of some orders that had been created with Ship method 32, FedEx international.
2026-09-22_10-01-23.png (65kb) downloaded 0 time(s).

Edited by user Tuesday, September 22, 2026 9:04:59 AM(UTC)  | Reason: Not specified