logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to forums.ablecommerce.com. Please use your AbleCommerce username and password to Login. Forums Registration.

Notification

Icon
Error

Options
Go to last post Go to first unread
judy at Web2Market  
#1 Posted : Thursday, August 26, 2021 7:07:25 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 165

Thanks: 14 times
Was thanked: 2 time(s) in 2 post(s)
We have a site that has special characters in names and other places that aren't displaying correctly on the AC 9 site. Could you tell me how I can change the code so that they will display correctly?
I've uploaded two images- one of Gold site, one of AC 9 site. The name in the admin doesn't display correctly either.
2021-08-26_8-00-12.png (108kb) downloaded 5 time(s). 2021-08-26_8-01-43.png (71kb) downloaded 3 time(s).

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. Forums Registration.

judy at Web2Market  
#2 Posted : Tuesday, August 31, 2021 6:39:37 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 165

Thanks: 14 times
Was thanked: 2 time(s) in 2 post(s)
Any input from AC on this?
Thanks
ray22901031  
#3 Posted : Tuesday, August 31, 2021 5:38:37 PM(UTC)
ray22901031

Rank: Advanced Member

Groups: Authorized User, Developers
Joined: 2/17/2019(UTC)
Posts: 471

Thanks: 2 times
Was thanked: 8 time(s) in 8 post(s)
Hello Judy,

I have no problem displaying this on a 9.0.4 site that's actually hosted by your company. Please see the picture enclosed. Just copy the bottom text and pasted into a empty content page in Ablecommerce and hit preview.

If it still not displaying, properly, I wonder if it could be a CSS issue or something with UTF-8. Please notice the extra spacing that I had to put into the name.

Let me know, I'm very curious about this. If you wish to reach out to me personally, Dan can give you my email.

I hope this helps,
-Ray

---
<p> Nihá’ádaahwiinít’íigo </p>

<p><span style="font-size: 32px">Nihá’ádaahwiinít’íigo</span> </p>
---

WhenWeAreKind.png (112kb) downloaded 5 time(s).
judy at Web2Market  
#4 Posted : Wednesday, September 1, 2021 6:52:45 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 165

Thanks: 14 times
Was thanked: 2 time(s) in 2 post(s)
I suspect that part/all of the issue on the site is that the data came from either an upgrade or a Gold export/import into the AC9 site.
judy at Web2Market  
#5 Posted : Wednesday, September 1, 2021 7:09:01 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 165

Thanks: 14 times
Was thanked: 2 time(s) in 2 post(s)
We did have this happen on another Gold to AC9 site months ago, also.
judy at Web2Market  
#6 Posted : Wednesday, September 1, 2021 7:24:03 AM(UTC)
judy at Web2Market

Rank: Advanced Member

Groups: Developers
Joined: 11/7/2018(UTC)
Posts: 165

Thanks: 14 times
Was thanked: 2 time(s) in 2 post(s)
I went through and wrapped them in @Html.Raw() to fix. I think AC should do this.
ray22901031  
#7 Posted : Wednesday, September 1, 2021 10:27:57 AM(UTC)
ray22901031

Rank: Advanced Member

Groups: Authorized User, Developers
Joined: 2/17/2019(UTC)
Posts: 471

Thanks: 2 times
Was thanked: 8 time(s) in 8 post(s)
It seems that a majority of the issues you guys have are conversions from gold. I'm happy that my site was a fresh built from version 9. Not sure why you even needed to used @Html.Raw if the Unicode is set correctly, unless something weird going on in the view.

I use to encounter this issue many years when I used FrontPage, I had to copy and paste into notepad to fix the issue. Nowadays I just deal directly with the HTML code and trying not to use a visual designer.

Happy it's working now for you.

Just getting up, need coffee,
-Ray
Users browsing this topic
Similar Topics
Product name special characters (AbleCommerce 9 Bug Reports)
by judy at Web2Market 11/10/2020 10:51:49 AM(UTC)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.