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Macoy  
#1 Posted : Thursday, November 7, 2019 9:20:34 AM(UTC)
Macoy

Rank: Member

Groups: Authorized User, Developers, Registered
Joined: 12/19/2018(UTC)
Posts: 11

Good Morning,
www.macoy.com is our site. What trigger do I use to send an automatic email when someone leaves something in the shopping cart? I see the email but not a trigger.
Thanks

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mazhar  
#2 Posted : Friday, November 8, 2019 8:27:44 AM(UTC)
mazhar

Rank: Administration

Groups: Admin, Administrators, HelpDesk, System, Authorized User, Developers, Registered
Joined: 10/5/2018(UTC)
Posts: 11

Was thanked: 3 time(s) in 3 post(s)
There is no event trigger for abandon baskets alert. There is a report to see all the abandoned baskets under
Dashboard > Reports > Customers > Abandoned Baskets
with a button to trigger email.

The template selection can be found under Configure -> Email section.
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