logo
Welcome to our new AbleCommerce forums. As a guest, you may view the information here. To post to this forum, you must have a registered account with us, either as a new user evaluating AbleCommerce or an existing user of the application. For all questions related to the older version of Gold and earlier, please go to AbleCommerce Gold forum. Please use your AbleCommerce username and password to Login. New Registrations are disabled.

Notification

Icon
Error
/Admin/Store Error - "Value must be between 1714871127 and 99999999" - /Admin/Store Error - "Value must be between 1714871127 and 99999999"
Options
Go to last post Go to first unread
Previous Topic Next Topic
brant25348293  
#1 Posted : Sunday, October 12, 2025 2:26:25 PM(UTC)
brant25348293

Rank: Advanced Member

Groups: HelpDesk
Joined: 1/20/2020(UTC)
Posts: 52
I am using Version: 9.0.11.9287, when I go to /Admin/Store and make a change, I cannot save it due to an invalid error. The error is "Value must be between 1714871127 and 99999999".

We have high order numbers, and the error says the order number is too great. Orders are still being processed, but I am unable to make any changes on this page, and I need to make a change. Can you fix this in the next release, or let me know how to resolve this error without editing code and recompiling?

Admin-Store-General-Failure.png (13kb) downloaded 1 time(s).

We are also unable to reduce the size of the order number because it is not an editable field in the store!
2025-10-12 16_49_09-AbleCommerce _ Store.png (8kb) downloaded 0 time(s).

Edited by user Sunday, October 12, 2025 3:50:49 PM(UTC)  | Reason: Not specified
Back to top

Wanna join the discussion?! Login to your AbleCommerce Forums forum account. New Registrations are disabled.
Back to top  
Katie S  
#2 Posted : Monday, October 13, 2025 12:32:43 PM(UTC)
Katie S

Rank: Advanced Member

Groups: System, Administrators, Developers, Registered, HelpDesk
Joined: 10/29/2018(UTC)
Posts: 495

Thanks: 4 times
Was thanked: 36 time(s) in 35 post(s)
Hi Brant,

It looks like the validation code might be incorrect, because the database table is still accepting large integers.

Most of the settings on this page should be in the ac_StoreSettings table. You should be able to work-around the issue by doing a quick manual edit of the database. What setting are you trying to change. I can point you to the correct entry if you share this info.

The store settings are cached, so if you make changes, you will need to recycle the application pool.

I will report this as a bug.
Thanks for your support!

Katie
Secure eCommerce Software and Hosting
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET 2.2.4.14 | YAF.NET © 2003-2025, Yet Another Forum.NET
This page was generated in 0.108 seconds.