This Master Services Agreement (the “Agreement”) is entered into between AbleCommerce Hosting (“ACH”) and the customer purchasing or using ACH services (“Customer”) and is effective as of the date Customer first purchases, accesses, or uses the Services (the “Effective Date”). Customer’s purchase, access, or use of the Services constitutes acceptance of this Agreement.

1. Overview

This Agreement states the terms and conditions under which ACH will provide Services to Customer. All services selected, purchased, or provisioned by Customer (each, a “Service Order”), including any associated descriptions, pricing, or specifications presented at the time of purchase, are incorporated into this Agreement by reference. This Agreement applies to all Services provided by ACH.

2. Delivery of Services; Terms; Fees

2.1 Delivery of Services

By purchasing or using Services, Customer agrees to take and pay for (i) the Service(s) during the Initial Term and any Renewal Term, and (ii) any Supplemental Services requested or required. Customer agrees to pay ACH the fees charged by ACH for Supplemental Services, and hereby authorizes ACH to perform such services on its behalf. ALL SUPPLEMENTAL SERVICES ARE PROVIDED ON AN "AS IS" BASIS AND EXCLUDE WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED in accordance with ACH's current policies and prices.

ACH reserves the right to require Customer to implement and maintain specific security, content delivery, and traffic filtering services, including but not limited to Cloudflare or similar providers, as a condition of receiving Services. Failure to comply with such requirements may result in suspension of Services and/or ineligibility for any service level commitments.

2.2 Term

(a) Term Commencement. The term for each Service will commence on the Service Commencement Date.

(b) Renewal Term(s). Upon expiration of the Initial Term, the term shall be extended automatically for a period of thirty (30) days ("Renewal Term"), unless and until either party gives the other no less than thirty (30) days' written notice of a termination. The termination of any Service will not affect Customer's obligations to pay for other Service(s).

3. Fees and Payment Terms

3.1 Fees and Expenses

Customer will pay all fees due according to the prices and terms presented at the time of purchase or as otherwise communicated by ACH and all other fees incurred by Customer related to Supplemental Services, Professional Services, reinstatement of service fees and fees for switching or upgrading servers, all in accordance with then current ACH prices and policies.

3.2 Payment Terms

On the Service Commencement Date for each Service, Customer will be billed (the "Initial Bill") an amount equal to (i) all non-recurring charges presented at the time of purchase and (ii) the monthly recurring charges for the first month of the term prorated for the number of calendar days remaining in such month. Subsequent monthly billing will occur on the first day of each calendar month of the term. Monthly recurring charges for all months will be billed (the "Recurring Bill") in advance of the provision of Services. All other charges for Services received and expenses incurred for Supplemental or Professional Services during a month (e.g., bandwidth usage fees) will either be billed immediately or at the end of the month in which the Services were provided. Payment for all fees is due upon receipt of each ACH invoice. All payments will be made in U.S. Dollars. Notwithstanding anything to the contrary in this Agreement, ACH expressly reserves the right to alter, change or amend its billing practices in its sole discretion, including, but not limited to, the date on which such billing will occur and the types of charges that will be included in such bills.

3.3 Late payments

Any payment not received within fifteen (15) days of the invoice date of the Initial Bill and thirty (30) days of the invoice date of a Recurring Bill (respectively, a "Payment Default") will accrue a "Late payment" of $20 for each month the invoice remains unpaid. Customer also shall pay to ACH all expenses incurred by ACH in exercising any of its rights under this Agreement or applicable law with respect to a Payment Default or other breach by Customer, including, but not limited to, reasonable attorneys' fees and the fees of any collection agency retained by ACH.

3.4 Taxes

Customer will be responsible for and will pay in full, except for taxes on ACH net income, all taxes and similar fees now in force or enacted in the future imposed on the transaction and/or the delivery of Services.

4. Intellectual Property Ownership

This Agreement does not transfer from ACH to Customer any ACH Technology, and all right, title and interest in and to ACH Technology will remain solely with ACH. This Agreement does not transfer from Customer to ACH any Customer Technology, and all right, title and interest in and to Customer Technology will remain solely with Customer. ACH and Customer each agree that it will not, directly or indirectly, reverse engineer, de-compile, disassemble or otherwise attempt to derive source code or other trade secrets from the other party and/or its third party vendors.

5. Limited Warranties

Any service level targets, including uptime targets, are provided solely as described in the applicable Service Level Agreement and do not constitute a warranty or guarantee of uninterrupted service.

5.1 Limitation

Each of the guarantees in the applicable Services is null and void if Customer fails to follow ACH's Rules and Regulations and other policies or otherwise breaches the Agreement in any respect.

5.2 No Other Warranty

ACH DOES NOT MONITOR OR EXERCISE CONTROL OVER THE CONTENT OF THE INFORMATION TRANSMITTED THROUGH ITS FACILITIES. USE OF THE SERVICES OR ANY INFORMATION THAT MAY BE OBTAINED THERE FROM IS AT CUSTOMER'S OWN RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS, AND CUSTOMER'S USE OF THE SERVICES IS AT ITS OWN RISK. EXCEPT AS PROVIDED IN THIS AGREEMENT, ACH DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER EXPRESS AND/OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. ACH DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

5.3 Disclaimer of Actions Caused by and/or Under the Control of Third Parties

ACH DOES NOT AND CANNOT CONTROL THE FLOW OF INFORMATION TO OR FROM ACH'S NETWORK AND OTHER PORTIONS OF THE INTERNET. SUCH FLOW DEPENDS IN LARGE PART ON THE PERFORMANCE OF INTERNET SERVICES PROVIDED OR CONTROLLED BY THIRD PARTIES. AT TIMES, ACTIONS OR INACTIONS OF SUCH THIRD PARTIES CAN IMPAIR OR DISRUPT CUSTOMER'S CONNECTIONS TO THE INTERNET (OR PORTIONS THEREOF). ACH CANNOT GUARANTEE THAT SUCH EVENTS WILL NOT OCCUR. ACCORDINGLY ACH DISCLAIMS ANY AND ALL LIABILITY RESULTING FROM OR RELATED TO SUCH EVENTS.

6. Customer Obligations

Customer agrees to implement and maintain all security configurations, services, and third-party integrations required by ACH, including but not limited to DDoS protection and traffic proxy services. Customer acknowledges that failure to comply may materially increase service risk and shall relieve ACH of any related performance obligations.

6.1 Warranties of Customer

(a) General. Customer represents and warrants that (i) Customer is at least eighteen (18) years of age; (ii) Customer possesses the legal right and ability to enter into this Agreement, and (iii) the performance of its obligations and use of the Services (by Customer, its customers and users) will not violate any applicable laws, regulations or the Rules and Regulations or cause a breach of any agreements with any third parties or unreasonably interfere with other ACH customers' use of ACH services. Customer assumes all risks related to processing of transactions related to electronic commerce.

(b) Breach of Warranties. In the event of any breach of any of the foregoing warranties, in addition to any other remedies available at law or in equity, ACH will have the right, in its sole discretion, to suspend or terminate immediately any Services.

6.2 Compliance with Law and Rules and Regulations

Customer agrees that it will use the Service(s) only for lawful purposes and in accordance with this Agreement. Customer will comply at all times with all applicable laws and regulations and the Rules and Regulations, as updated by ACH from time to time. The Rules and Regulations are incorporated herein and made a part hereof by this reference. ACH may change the Rules and Regulations upon fifteen (15) days' notice to Customer, which notice may be provided by posting such new Rules and Regulations at the ACH Site AUP . Customer may request a current copy of the Rules and Regulations by sending or faxing a request to ACH. Customer agrees that it has received, read and understands the current version of the Rules and Regulations.

6.3 Third Party Rights

Customer shall not (i) remove, modify or obscure any copyright, trademark or other proprietary rights notices that appear on any Third Party Product (as defined in Section 7.4) or that appear during use of any Third Party Product; or (ii) reverse engineer, decompile, or disassemble any Third Party Product, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

7. Limitations of Liability

Any service credits issued under a Service Level Agreement shall constitute Customer’s sole and exclusive remedy for any service interruption, downtime, or performance issue.

7.1 Delays and Interruptions

ACH SHALL NOT BE LIABLE FOR ANY LOSS OF DATA RESULTING FROM DELAYS, CORRUPTION OF DATA, NON-DELIVERIES, MIS-DELIVERIES OR SERVICE INTERRUPTIONS. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE AND SUITABILITY OF THE SERVICES, AND ACH SHALL HAVE NO LIABILITY THEREFORE. EXCEPT TO THE EXTENT OF ACH'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, NEITHER ACH NOR ITS NETWORK SERVICES SUPPLIER WILL BE LIABLE FOR UNAUTHORIZED ACCESS TO ACH'S OR CUSTOMER'S TRANSMISSION FACILITIES OR PREMISE EQUIPMENT OR FOR UNAUTHORIZED ACCESS TO OR ALTERATION, THEFT OR DESTRUCTION OF CUSTOMER'S DATA FILES, PROGRAMS, PROCEDURES OR INFORMATION THROUGH ACCIDENT, FRAUDULENT MEANS OR DEVICES, OR ANY OTHER METHOD, REGARDLESS OF WHETHER SUCH DAMAGE OCCURS AS A RESULT OF ACH'S OR ITS NETWORK SERVICE SUPPLIER'S NEGLIGENCE.

7.2 Consequential Damages

EXCEPT FOR THE PARTIES' INDEMNITY OBLIGATIONS IN SECTION 8, IN NO EVENT WILL EITHER PARTY BE LIABLE OR RESPONSIBLE TO THE OTHER FOR ANY TYPE OF INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUE, LOST PROFITS, REPLACEMENT GOODS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, LOSS OF DATA, OR INTERRUPTION OR LOSS OF USE OF SERVICE OR EQUIPMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER ARISING UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHERWISE.

7.3 Notwithstanding anything else to the contrary contained in this Agreement, ACH's maximum aggregate liability to Customer for any claim related to, or in connection with, this Agreement, whether in contract, tort or otherwise, shall be limited to the total amount of fees actually paid by Customer to ACH for the prior three (3) months.

7.4 ACH may provide Customer access to other third party software and/or services ("Third Party Products") through reseller relationships ACH has established with certain commercial vendors, including without limitation, Microsoft Corporation ("Third Party Vendors"). Unless otherwise notified, Customer understands that product support for Third Party Products is provided by ACH and not by the Third Party Vendor. Neither ACH nor any Third Party Vendor makes any representations or warranties, express or implied, regarding any Third Party Products. CUSTOMER EXPRESSLY ACKNOWLEDGES AND AGREES THAT USE OF THIRD PARTY PRODUCTS IS AT CUSTOMER'S SOLE RISK AND SUCH THIRD PARTY PRODUCTS ARE PROVIDED "AS IS" AND WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND FROM ACH OR ANY THIRD PARTY VENDOR, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, LACK OF VIRUSES, ACCURACY OR COMPLETENESS OF RESPONSES OR RESULTS, CORRESPONDENCE TO DESCRIPTION, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER ACH NOR ANY THIRD PARTY VENDOR WILL BE LEGALLY RESPONSIBLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, OR CONSEQUENTIAL, ARISING FROM THE USE OR INABILITY TO USE ANY THIRD PARTY PRODUCT. CUSTOMER AGREES TO OBSERVE THE TERMS OF ANY LICENSE AND/OR APPLICABLE END USER SUBSCRIBER AGREEMENT FOR THIRD PARTY PRODUCTS AND THAT CUSTOMER SHALL BE FULLY LIABLE TO THIRD PARTY VENDORS AND ACH WITH RESPECT TO ANY IMPROPER USE OF SUCH THIRD PARTY PRODUCTS OR VIOLATION OF LICENSE AGREEMENTS WITH THEM AND/OR APPLICABLE END USER SUBSCRIBER AGREEMENTS.

8. Indemnification

Each party agrees to indemnify and hold the other harmless against any losses, costs, expenses (including, but not limited to, reasonable attorneys' fees), claims, damages, liabilities, penalties, actions, proceedings or judgments (collectively, "Losses") resulting from any claim, suit, action, or proceeding brought by any third party against the other or its affiliates related to or arising out of (i) any infringement or misappropriation or alleged infringement or misappropriation of any United States copyright, trade secret, patent, trademark, or other proprietary right related to any hardware or software utilized in connection with any of the Services (but excluding any infringement contributory caused by the other party) and (ii) any violation of or failure to comply with the Rules and Regulations. Customer further agrees to indemnify ACH and its affiliates against any Losses which arise out of, or relate to any content provided by Customer or the customers/clients of Customer, and Customer will reimburse ACH and its affiliates for all legal expenses, including reasonable attorneys' fees, incurred by ACH and its affiliates in connection with any such Losses.

9. Termination

ACH may suspend or terminate Services if Customer refuses to implement required security controls that ACH reasonably determines are necessary to protect its infrastructure or other customers.

9.1 Termination Without Cause During Renewal Term

This Agreement may be terminated by either party at any time during any Renewal Term for any or no reason upon either party giving to the other no less than thirty (30) days' prior written notice of termination. No matter which party terminates the Agreement pursuant to this Section 9.1, any and all payment obligations of Customer under this Agreement for Service(s) provided through the date of termination will immediately become due, and Customer shall be required to prepay for any portion of the Services that have not been paid for and are to be rendered during such thirty (30) day period.

9.2 Termination For Cause

In addition to any other rights it may have under this Agreement or applicable law, ACH may immediately terminate this Agreement or suspend service, effective without notice, in the event of (i) a Payment Default, or (ii) Customer's breach or failure to comply with any other obligation of Customer under this Agreement including, but not limited to, its failure to comply with any of the terms of the Rules and Regulations or other policies of ACH. Customer may terminate this Agreement if ACH breaches any material term or condition of this Agreement and fails to cure such breach within ten (10) days after receipt of written notice of same. If this Agreement is terminated by ACH under this Section 9.2, all remaining monthly recurring and other charges for the remaining portion of the then-current service term associated with the applicable Services shall immediately become due and payable. In addition to the foregoing, ACH reserves the right to prohibit any conduct or to remove any materials or content in violation of the Rules and Regulations or which ACH believes in its sole discretion to be illegal or potentially harmful to others or may expose ACH to harm or liability.

9.3 No Liability for Termination

Neither party will be liable to the other for any termination or expiration of any Service or this Agreement in accordance with its terms.

9.4 Survival

The following provisions will survive any expiration or termination of the Agreement: Sections 3, 4, 5, 7, 8, 9, 10 and 11.

9.5 IP Addresses

Upon expiration, cancellation or termination of this Agreement, Customer shall relinquish any Internet protocol ("IP") numbers, addresses or address blocks assigned to Customer by ACH or its network services supplier (but not the URL or top level domain connected therewith). ACH reserves, in its sole discretion, the right to change or remove any and all such IP numbers, addresses or address blocks.

10. Definitions

(a) "Customer Technology" means Customer's proprietary technology, including Customer's Internet operations design, content, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Customer or licensed to Customer from a third party) and also including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed during the term of this Agreement by Customer.

(b) "Initial Term" means the minimum term for which ACH will provide the Service(s) to Customer, as indicated on the Service Order(s).

(c) "Professional Services" means any non-standard professional, consulting or support service provided by ACH to Customer, including, without limitation, those services and fees indicated on the ACH Support page at our help site.

(d) "ACH Technology" means ACH's proprietary technology, including ACH Services, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), network designs, know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by ACH or licensed to ACH from a third party) and also including any derivatives, improvements, enhancements or extensions of ACH Technology conceived, reduced to practice, or developed during the term of this Agreement by either party that are not uniquely applicable to Customer or that have general applicability in the art.

(e) "Renewal Term" means any service term following the Initial Term, as specified in Section 2.2.

(f) "Rules and Regulations" means the ACH general rules and regulations governing Customer's use of Services, including, but not limited to, online conduct and ACH's Acceptable Use Policy, which can be found at here .

(g) "Service(s)" means the specific service(s) provided by ACH pursuant to this Agreement.

(h) "Service Commencement Date" means the date ACH will begin providing the Service(s) to Customer as indicated on the Service Order(s).

(i) “Service Order” means any Service or set of Services selected, purchased, or provisioned by Customer, including associated pricing, specifications, and terms presented at the time of purchase, whether through ACH’s website, checkout process, or other ordering mechanism.

11. Use of Customer's Name for Marketing and Promotion

Customer agrees that during the term of this Agreement ACH may publicly refer to Customer, orally and in writing, as a Customer of ACH in resumes, client lists and in other promotional materials and communications, including, but not limited to, press releases, brochures, reports, letters and electronic media such as e-mail or Web pages.

12. Miscellaneous Provisions

ACH shall not be deemed to be in default of any provision of this Agreement or be liable for any delay, failure of performance or interruption of the provision of Services to Customer resulting, directly or indirectly, from any unforeseen or force major event. ACH and Customer agree that, except as otherwise expressly provided in this Agreement, the Service Order(s) or the terms and conditions of use of any third party software products, there shall be no third party beneficiaries to this Agreement, including but not limited to the insurance providers for either party or the customers of Customer. THIS AGREEMENT IS MADE UNDER AND WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF TEXAS (EXCEPT THAT BODY OF LAW CONTROLLING CONFLICTS OF LAW) AND SPECIFICALLY EXCLUDING FROM APPLICATION TO THIS AGREEMENT THAT LAW KNOWN AS THE UNITED NATIONS CONVENTION ON THE INTERNATIONAL SALE OF GOODS. EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE THE STATE AND FEDERAL COURTS IN WASHINGTON, AND EACH PARTY IRREVOCABLY CONSENTS TO SUCH PERSONAL JURISDICTIONS AND WAIVES ALL OBJECTIONS THERETO. In the event any provision of this Agreement is held by a tribunal of competent jurisdiction to be contrary to the law, the remaining provisions of this Agreement will remain in full force and effect. The waiver of any breach or default of this Agreement will not constitute a waiver of any subsequent breach or default, and will not act to amend or negate the rights of the waiving party. Customer may not sell, assign or transfer its rights or delegate its duties under this Agreement either in whole or in part without the prior written consent of ACH, and any attempted assignment or delegation without such consent will be void. ACH may assign this Agreement in whole or part. ACH also may delegate the performance of certain Services to third parties, including ACH's wholly owned subsidiaries. All notices, demands, requests or other communications required or permitted under this Agreement shall be deemed given when delivered personally, sent by facsimile upon confirmation, sent and received by return receipt email, or upon receipt of delivery of overnight mail. ACH and Customer are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise or agency between ACH and Customer. Neither ACH nor Customer will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent, except as otherwise expressly provided herein. This Agreement, including all documents incorporated herein by reference, constitutes the complete and exclusive agreement between the parties with respect to the subject matter hereof, and supersedes and replaces any and all prior or contemporaneous discussions, negotiations, understandings and agreements, written and oral, regarding such subject matter. This Agreement may be executed in one or more counterparts, each of which will be deemed an original, but all of which together shall constitute one and the same instrument. Once signed, any reproduction of this Agreement made by reliable means (e.g., photocopy, facsimile) is considered an original. Except as expressly provided in this Agreement, this Agreement may be changed only by a written document signed by authorized representatives of ACH and Customer in accordance with this Section 11.

Authorized representatives of Customer and ACH have read the foregoing and all documents incorporated therein and, Customer agrees that electronic acceptance of this Agreement, including through online purchase, checkout, or use of the Services, constitutes a legally binding agreement equivalent to a written signature.