AbleCommerce Hosting (“ACH”)

This Privacy Policy describes how AbleCommerce Hosting (“ACH,” “we,” “us,” or “our”) collects, uses, and protects information in connection with the use of our services (“Services”). This policy is incorporated into the Master Services Agreement (“Agreement”).

By purchasing or using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to provide, secure, and improve our Services.

1.1 Information You Provide

  • Name, company name, and contact details (email, phone, address)
  • Account credentials
  • Billing and payment information
  • Support requests and communications

1.2 Automatically Collected Information

  • IP addresses
  • Device and browser information
  • Access logs and usage data
  • System and performance metrics

This information may be collected directly by ACH or through third-party infrastructure providers, including but not limited to Cloudflare.

2. How We Use Information

We use collected information to:

  • Provide, operate, and maintain Services
  • Process transactions and billing
  • Authenticate users and secure systems
  • Monitor performance, detect abuse, and prevent fraud or attacks
  • Provide customer support
  • Communicate service-related updates

We may also send service-related or promotional communications. You may opt out of non-essential communications at any time.

3. Security of Information

ACH implements commercially reasonable administrative, technical, and physical safeguards to protect information.

These measures include:

  • Encryption of sensitive data in transit
  • Access controls for internal systems
  • Use of secure infrastructure providers

However, no method of transmission or storage is completely secure. Customer acknowledges that use of the Services involves inherent risks.

Customer remains responsible for securing:

  • application-level data
  • user credentials
  • hosted content

4. Payment Information

Payment information is processed using secure transmission methods and may be handled by third-party payment processors.

ACH does not store full payment card details except as necessary for billing, logging, or compliance purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • maintain sessions and authentication
  • enable functionality (e.g., shopping cart, account access)
  • analyze usage and performance

Customers may control cookies through browser settings; however, disabling cookies may impact functionality.

6. Sharing of Information

We do not sell personal information.

We may share information with:

  • service providers and infrastructure partners (e.g., hosting, CDN, payment processors)
  • legal or regulatory authorities when required
  • third parties as necessary to enforce our Agreement or protect our rights

7. Data Retention

We retain information only as long as necessary to:

  • provide Services
  • comply with legal and accounting obligations
  • resolve disputes and enforce agreements

8. Customer Data (Hosted Content)

ACH acts as a service provider with respect to data stored or processed through Customer’s use of the Services.

Customer is solely responsible for:

  • the content it hosts
  • compliance with applicable privacy laws
  • obtaining any required consents

ACH does not control or monitor Customer content except as required for security, support, or legal compliance.

9. Your Rights and Choices

Depending on your location, you may have rights to:

  • access your personal information
  • correct or update information
  • request deletion of certain data
  • opt out of marketing communications

Requests may be submitted to: admin@ablecommerce.net

10. Third-Party Services

Our Services may integrate with or rely on third-party providers. ACH is not responsible for the privacy practices of such third parties.

11. International Use

ACH operates in the United States. If you access the Services from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States.

12. Updates to This Policy

ACH may update this Privacy Policy from time to time. Updates will be effective upon posting or notice. Continued use of Services constitutes acceptance of the updated policy.

13. Contact Information

For questions regarding this Privacy Policy, please contact:
admin@ablecommerce.net

14. Relationship to Agreement

This Privacy Policy is part of the Agreement.
All limitations of liability and disclaimers in the Agreement apply to this policy.