AbleCommerce Features

What happens when you spend 25 years developing an eCommerce solution?
You end up with a features list like this...

Admin Features

All features listed below are included with the software and broken down into 21 categories. Expand each section to view its features list.

Order Management is a big part of running an eCommerce store. We provide the tools needed to make order fulfillment easy, automated, and flexible.

  • Advanced Order Search
  • Batch Order Updates
  • Process Credit Card Payments
  • Edit Payments
  • Add Payments
  • Shipping with tracking
  • Edit Shipments
  • Merge Shipments
  • Split Shipments
  • Edit order items
  • Create new orders
  • Recalculate Shipping
  • Recalculate Taxes
  • Process Item Returns
  • Private or public notes
  • Manage Addresses
  • Process Subscriptions
  • Process Electronic Goods
  • Custom order statuses
  • Order status notifications

Use the catalog system to create unlimited categories and subcategories. Assign products to any number of categories, or use them to organize your content pages. The structure of your catalog can be simple or complex; use a single category or many thousands.

  • Unlimited levels deep
  • Organize products and pages
  • Easily navigate the catalog
  • Adjust category sort order
  • Batch delete and move
  • Hide visibility in catalog
  • Advanced search form
  • Category listing widget
  • SEO support for meta tags
  • Create custom URLs

A product can have a vast array of features, or it can be as simple as a name and price. Use the kitting system to create unique combinations of products, or use variants to offer options that can change depending on a user's selections. Inventory control at the variant level is fully supported.

  • Product image gallery
  • Subscriptions for recurring orders
  • Digital goods at base or option level
  • Discounts at product level
  • Specials with a start and end date
  • Select products that are related
  • Select products accessories to upsell
  • Collect information from customer
  • Templates allow product data to be shared
  • Options support images
  • Complete Kitting System
  • Shared kit components
  • Vendor support with notification
  • Brands assignment for listings
  • Summary, standard, and detailed descriptions
  • Several shipping and calculation options
  • Billable weight calculator
  • Shipping methods at product level
  • Use custom taxes or automate via Avatax
  • Create gift wrap options

The user management system is a powerful feature. By assigning users to custom groups, you can offer special pricing, payment methods, shipping, discounts, and set page accessibility for members. Your store admin users can be given limited or full access to features within the Merchant Administration.

  • Manage user addresses
  • Purchase history report
  • Edit and view user's basket
  • Manage subscriptions
  • Manage a user's payment profiles
  • Page view report
  • Search history report
  • Disable or reenable accounts
  • Details of login history
  • Tax exemptions
  • Custom group membership
  • Advanced search form
  • Create orders on behalf of user
  • Affiliate referrals

We offer a complete eCommerce system with content management built-in. Create unlimited content pages and organize them within the catalog or use them a la carte. Easily setup a blog using the premade templates. You can even create content in advance and set a publishing date for the future.

  • Unlimited content pages
  • Page listings with image and description
  • Change accessibility options
  • Page author
  • Publish date in future
  • Built-in WYSISYG editor
  • Easy find search form
  • Custom design templates
  • SEO support for meta tags
  • Create custom URLs

Our latest feature is a new website design system that allows any person with limited skills to change nearly anything in the store without having to hire an expensive designer or developer. This feature cannot be described in words. Please watch this video to learn more.

  • Change any text on-screen
  • Design custom layouts and templates
  • Drag and drop widgets into a page
  • Easily change colors and styles
  • Design globally or down to the page level
  • Responsive Design - supports all devices
  • Import, export, and copy themes
  • Customize workflow with application pages
  • HTML snippets for sharable content
  • Store logos for standard, mobile, and invoices

Our latest shipping feature includes the ability to combine any number of shipping methods into a group, and apply that ship group to applicable products. This allows a merchant to create unique shipping scenarios and offer only those methods that the item can ship by.

  • Create custom shipping groups
  • Weight and dimensional weight calculations
  • Shipping from multiple locations
  • Customers can ship to multiple destinations
  • Create shipping zones by country, state, or zip
  • Apply special shipping conditions
  • Integration with Shipstation
  • Apply shipping to members of a group
  • Use custom methods, live rates, or combination of both
  • Shipping methods: flat rate, by weight, by price
  • Carrier support: UPS, USPS, Australia Post, Canada Post
  • Minimum or maximum purchase requirements
  • Handling fees: fixed or percentage
  • Advanced UPS integration with label printing

Recent tax laws may affect online retailers soon. Be prepared for upcoming changes and use AvaTax to automate all your tax calculations and reporting. For states that have simplfied taxes, you can use the built-in custom tax feature and create your own tax tables. The tax reports will allow you to complete your state forms manually.

  • Certified AvaTax integration
  • Apply taxes to members of a group
  • Compounding taxes (tax on tax)
  • Address nexus: billing or shipping
  • Rounding rules: common, up, even
  • Per unit calculation (VAT)
  • Washington state tax integration
  • Create tax zones by country, state, or zip
  • Tax settings for display options in the store
  • Create unlimited tax rules and codes
  • Tax reporting by country, state, or zone
  • Report on the collection of tax and order amounts

AbleCommerce offers many different payment solutions including secure storage of customer payments as an option with the Authorize.net CIM payment gateway. Additionally, payment methods can be set up for purchase orders, bank drafts, credit cards (foreign and domestic), gift certificates, and we have several PayPal options.

  • Certified Braintree integration
  • Apply payment methods to members of a group
  • Built-in credit card validation (all types)
  • Create unlimited custom payment methods
  • Recurring payments via Authorize.net CIM
  • Certified Chase Paymentech Orbital integration
  • PayPal IPN, Express, and PayPal Payments Pro
  • PayPal Website Payment Certificates
  • All gateways support sandbox or test mode
  • Authorization, Capture, Partial Capture, Void, and Refunds

The Payment Manager has several features for processing orders in batch. Bookkeepers will appreciate the ability to search for transactions and create custom reports.

  • Search by transaction ID
  • Custom search reports
  • Transaction fraud results
  • Batch capture of authorizations
  • Filter by payment status or method
  • Current order balances

There are many different reports to assist the merchant, including sales, products, customer, marketing, and system reports. Most reports offer a time selection, visual graphing, as well as detailed data which can be exported to a CSV file.

  • Monthly sales
  • Annual sales
  • Sales over time
  • Daily sales
  • Taxes
  • Sales by product
  • Popular products
  • Popular categories
  • Low inventory
  • Sales by customer
  • Coupon usage
  • New and existing users
  • Page views
  • Browser popularity
  • Search history
  • Affiliates' sales
  • Affiliate details
  • Sales by referrer
  • Sales by country
  • Sales by state
  • Abandoned baskets
  • Who is online?
  • Orphaned items
  • Audit log
  • Database

Generating new sales is a constant part of running a successful business. Use our marketing tools to create a featured product listing and offer product specials. Coupons may apply to an order, products, or shipping with minimum or maximum purchase amounts to qualify. Discounts may be used at the global store level and can trickle down to the category and product levels.

  • Unlimited coupons: order, product, shipping
  • Repeat coupon for BOGO offers
  • Restrict coupon to members or products
  • Set date range for coupon start and expiration
  • Limit use with other coupons
  • Unlimited discounts: global, category, or product
  • Support for overlapping discounts
  • Restrict discount to members
  • Apply discount as percent or amount off
  • Manage featured product listings
  • Unlimited mailing lists for email signup
  • Public or private mailing lists
  • Opt-in process with verification or confirmation
  • Automatic product feed for Google and Shopping.com
  • Google feed supports product variants
  • Exclude products from any feed
  • List product specials, accessories, and related items
  • Report sales by location or referring URL

Many search engine optimization (SEO) options are available, everything from custom URLs to advanced dynamic redirects. Every page, category, and product will have a title, URL, and meta information. New URLs are generated to be search engine compatible and benefit most from the use of additional keywords via the catalog structure.

  • Create custom URLs to retain past links
  • Customize the page title for any page in the store
  • Add meta descriptions and keywords to any page
  • Include custom css or script in the HTML head
  • Automatic generation of the XML sitemap
  • Support for multiple site map files with index
  • Several change frequency options for the sitemap
  • New URLs conform to best SEO practices
  • Unlimited fixed and dynamic redirects
  • Support for custom file extensions
  • Second level cache to improve redirect performance
  • Statistics tracking for each redirected URL
  • Built-in test form to confirm URL redirects
  • Support for Google Universal Analytics

Securely set up subscription orders and customer payment profiles using the Authorize.net CIM payment gateway. Adjust the business logic settings to match your shipping schedule and manage subscription renewals. All email notifications are built-in and can be customized as needed.

  • Advanced search form with subscription status
  • Edit subscription charge, frequency, or expiration
  • Manage payment profiles for the subscription
  • Display results for the last payment and next payment date
  • Manage shipping addresses for the subscription
  • Automatic subscription activation with a paid order
  • Subscriptions may be optional with incentive discounts
  • Setup custom delivery schedule options for the customer
  • Use a fixed delivery schedule by number of days or months
  • Assign subscriptions to a member group
  • Billing options: recurring, first payment, or one-time charge
  • Set the number of days to create the order before payment
  • Allow changes to subscription by the customer
  • Allow cancelation of subscription by the customer
  • Send payment reminders before next payment is due
  • Send expiration reminders before subscription expires
  • Setting for automatic removal of expired subscriptions
  • Six preconfigured email templates included

Use the inventory management features to track and control stock. Display to customers the details about each product's inventory levels.

  • Unlimited warehouse locations
  • Manage inventory at the product or variant level
  • Custom inventory messages for customers
  • Set a stock availability date
  • Restock notification for customers who request it
  • Low inventory report with advanced search
  • Batch adjustments stock levels
  • Email inventory notifications to customers
  • Allow product to be purchased if back-ordered
  • Google Feed for product variants

The data exchange features are very powerful and open up many opportunities for further integration. We make it very easy to import or export using our built-in wizard. If you are moving from another ecommerce solution, please contact us for assistance.

  • Import or update products
  • Import or update product options
  • Import or update product variants
  • Restock notification for customers who request it
  • Support for compressed CSV file upload
  • Export products
  • Export orders
  • Export users
  • Publish orders to ShipStation
  • Sync order shipping statuses

AbleCommerce has a vast number of store configurations and settings. A favorite feature is the ability to customize internal business operations and work-flow using order statuses and triggers.

  • Restrict access to store members
  • Checkout terms and conditions
  • Site disclaimer for age restrictions
  • Units for weight and measurement
  • Adjust timezone
  • Catalog preview mode
  • Custom order statuses and triggers
  • Language translation resources
  • Allow partial or multiple payments
  • Currencies with automatic exchange rates
  • Temporarily close store for maintenance
  • Product review reminder system
  • Configure custom zones (regions)
  • Context-sensitive documentation and tooltips

Finally, covering the last of the system features, including application certification (in progress) for the latest PA-DSS requirements with Multi-Factor Authentication via Google's 2FA service. The PCI certification process takes approximately six months from start to finish. AbleCommerce software has been PCI certified since 2009.

  • Upgrade manager for downloads
  • Anonymous user maintenance
  • Removal of expired subscriptions
  • Page tracking with archive/delete logs
  • Performance and tuning settings
  • Secure SMTP and email authentication
  • PA-DSS certification in progress
  • Encryption key backup/restoration
  • Separate merchant and admin password policies
  • Google reCaptcha or standard image CAPTCHA
  • Multi-factor authentication service
  • Block IPs using the firewall
  • Secure SSL per page or all of store
  • Restrict file types allowed for upload

Customer Features

The features available to your customers are listed below, but it is up to you to decide what will be offered through the storefront.

Based on Bootstrap technology, the responsive website design means you will have a single set of pages that will automatically adjust to the screen size of the user's browsing device.

  • Search content pages and products
  • Product finder to narrow search results
  • Browse the catalog by category
  • Change currency of pricing
  • Email a friend product information
  • Facebook, Google+, Twitter, and Pinterest
  • Signup for inventory notifications
  • View and submit product reviews
  • Create public or private wishlists
  • Basket messages for changed products
  • Track recently viewed products
  • Group membership features and benefits

Your customers will appreciate having an account system that allows them to manage all of the features you make available to them. The entire system operates automatically based on the configuration settings provided and functions used.

  • View and print order invoices
  • Order statuses for payments and shipments
  • Correspond with merchant using order notes
  • Reorder from any past invoice
  • Manage address book
  • Manage wishlists
  • Affiliate reporting and sign-up
  • Manage product reviews
  • Manage current subscriptions
  • Manage any stored payment profiles
  • Gift Certificate balance and use report
  • Sign-up for mailing lists
  • Download digital goods

The AbleCommerce checkout system is one area that offers the most to customers and merchants alike. With more than 25 years of development, our checkout is secure, stable, and full of features!

  • Guest checkout option
  • Address suggestion and verification
  • Shipping estimate
  • Ship to multiple addresses
  • Gift wrap options during checkout
  • Domestic and international credit/debit cards
  • Purchase orders, echecks, and call-ins
  • Make a partial order payment
  • Pay the balance due on an invoice
  • Save card info for future payments
  • Support for PayPal and Express checkout
  • Enter special delivery instructions

Our 25-year anniversary is here! Let's celebrate with the latest release of AbleCommerce v9 with CMS. It's a brand new version that's been in development for more than three years!

Our experienced sales and support staff is here to help. Take a look at our flexible pricing options or contact us today for additional information.